How It Works

Flipping from vehicle to vehicle is simple, thanks to your personal concierge.

Tell us what you need…

Schedule flips using the Mercedes-Benz Collection app or via text with your personal concierge.

…and when you need it

Along with any special requests. Extra seats? More horsepower? We have you covered.

Stand by for delivery.

Your concierge will find the right car for you, deliver it to your door, transfer items and answer any questions.

Enjoy the drive.

Flip between cars to fit your lifestyle. After each flip, you’ll be prompted to rate the experience, which helps ensure we deliver the perfect car, every time.

Your subscription includes a white-glove concierge service

  • Your concierge is constantly learning your preferences to match you to the perfect car.

  • Let the concierge know what sort of plans you have and they’ll take care of the rest.

  • If they don’t quite get it right, just let them know and they can get you into a new ride.

Our Service Area

Is Mercedes-Benz Collection in your area? Submit your zip code to find out.

Easy, no risk sign-up

easy signup
  • No long-term commitment

  • One-time activation fee

  • Month-to-month membership plan

  • Cancel or pause any time

View Pricing

Contact Us

Download the app or email us at